Mission-critical systems, or mission-critical facilities, is the infrastructure that must be in place to support an organization's central power and data communications supply –ensuring, for example, that a transport company’s trains run on schedule, that hospitals operate without interruptions, that banks can perform transactions, and that municipal water supplies do not shut down. Coromatic’s survey results reveal major shortcomings in the management and control of companies mission-critical systems. During the past two years, close to half (49%) of the survey respondents had not performed business impact analyses (BIA) to verify the criticality of their site operations and the vulnerability of these in relation to operational disruptions. During the same period, almost as many (45%), indicated that they ran their facilities without service level agreements (SLAs). However, the respondents’ awareness of the business risks with disruptions to site operations is high. More than 70% of the responding site managers stated that interruptions to a mission-critical facility would have severe or extremely severe effects on their company's overall business. 25% indicated that the entire company would be jeopardized in case of a disruption to a mission-critical facility.